{"id":20887,"date":"2022-11-03T10:03:17","date_gmt":"2022-11-03T17:03:17","guid":{"rendered":"https:\/\/www.outsourcemarketing.com\/?p=20887"},"modified":"2025-07-22T12:56:27","modified_gmt":"2025-07-22T19:56:27","slug":"customer-feedback-surveys-to-be-thankful-for","status":"publish","type":"post","link":"https:\/\/www.outsourcemarketing.com\/blog\/customer-feedback-surveys-to-be-thankful-for\/","title":{"rendered":"Customer feedback surveys to be thankful for"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_spacing=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text]\n<h1><span style=\"font-weight: 400;\">Bake your customer feedback surveys to perfection<\/span><\/h1>\n<p><span style=\"font-weight: 400;\">In this season of thankfulness, we\u2019re serving up this blog stuffed with Thanksgiving analogies because, darn it, we can. We can all agree there&#8217;s nothing like a home-cooked Thanksgiving dinner. When you use the best recipes and ingredients, everything works harmoniously together.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Creating customer feedback surveys should be handled the same way. You need to get your recipe just right to ensure you don&#8217;t overdo it or burn the dinner rolls. (Gasp, not the dinner rolls!)<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Do your research before you step in the kitchen\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Would you spend hours making a meal for a group of strangers having no idea what they liked, if they had diet restrictions, etc.? It doesn&#8217;t matter how hard you worked on the meal; there&#8217;s a good chance it may not go over well with your guests. Why? Because like <\/span><a href=\"https:\/\/neilpatel.com\/blog\/benefits-and-importance-of-customer-satisfaction\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">understanding customer satisfaction<\/span><\/a><span style=\"font-weight: 400;\">, proper research matters.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Wait, what comes first, the information or the survey? While there may be some unanswered questions you hope to answer, you should be aware of the basic customer facts.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Customer basics that always apply\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Let your experience as a consumer guide you when you start drafting your survey. There are basic areas you might want to understand when surveying your customers, including:<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How you are delivering against your organization\u2019s mission<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Quality, price, and value of products or services rendered<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pricing elasticity<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Problem resolution success and timeliness<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Suggestions for improvement<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Likelihood to recommend\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Overall customer satisfaction<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\"><a href=\"http:\/benbria.com\/16-exceptional-examples-of-a-customer-satisfaction-survey\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20892\" src=\"https:\/\/www.outsourcemarketing.com\/wp-content\/uploads\/3-MyStarbucksVisitReceipt-7th-And-Pike-Starbucks-06Dec2010-300x202.jpg\" alt=\"Starbucks customer survey based on a Likert scale.\" width=\"546\" height=\"368\" srcset=\"https:\/\/www.outsourcemarketing.com\/wp-content\/uploads\/3-MyStarbucksVisitReceipt-7th-And-Pike-Starbucks-06Dec2010-300x202.jpg 300w, https:\/\/www.outsourcemarketing.com\/wp-content\/uploads\/3-MyStarbucksVisitReceipt-7th-And-Pike-Starbucks-06Dec2010-768x516.jpg 768w, https:\/\/www.outsourcemarketing.com\/wp-content\/uploads\/3-MyStarbucksVisitReceipt-7th-And-Pike-Starbucks-06Dec2010-600x403.jpg 600w, https:\/\/www.outsourcemarketing.com\/wp-content\/uploads\/3-MyStarbucksVisitReceipt-7th-And-Pike-Starbucks-06Dec2010-400x269.jpg 400w, https:\/\/www.outsourcemarketing.com\/wp-content\/uploads\/3-MyStarbucksVisitReceipt-7th-And-Pike-Starbucks-06Dec2010.jpg 869w\" sizes=\"auto, (max-width: 546px) 100vw, 546px\" \/><\/a><\/span><\/h2>\n<h3><span style=\"font-weight: 400;\">Ten tips for cookin&#8217; up customer feedback surveys<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">You&#8217;ve sat through the appetizers long enough. It&#8217;s time for the main course. Here are ten pointers to help you season your customer satisfaction survey the right way.\u00a0<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Keep your survey questions short and sweet. If it\u2019s not clear just reading it once, it\u2019s not clear enough.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Make sure the questions you are asking align with your goals.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Refrain from overstuffing the number of questions in your survey. You don&#8217;t want customers to &#8220;abandon ship&#8221; halfway through the survey. (We&#8217;ve all done it.)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ask one question at a time. Remember, we want to keep this process as easy as pie for the customer.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Avoid loaded and leading questions. If you truly want honest and helpful feedback, you show you aren\u2019t biased.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Simple yes\/no questions are your friend. They\u2019re easy to answer and provide clear-cut data on ways you can improve. If they wish to tell you more, give customers a space to type an optional message. <\/span><\/li>\n<li><span style=\"font-weight: 400;\">\u00a0Timing is everything. Selecting a time that is too late or early can greatly impact the response rate. Pick a proper time in the sales journey to send your customer feedback surveys. <\/span><a href=\"https:\/\/www.surveymonkey.com\/curiosity\/responds-online-surveys-hour-day\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Research shows<\/span><\/a><span style=\"font-weight: 400;\"> that survey response rates peak in the mornings between 9-11 a.m. and afternoons between 1-3 p.m. While weekdays typically perform best for B2B businesses, weekends can perform exceptionally well for B2C companies.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Remember, customers are doing you a favor by offering free feedback on how you can be better at what you do. Rewarding them with a small gift, discount code, etc., is a-okay, but if the reward is too rich, it may sway your results.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Consider using the <\/span><a href=\"https:\/\/www.thoughtco.com\/likert-scale-4685788\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Likert Scale<\/span><\/a><span style=\"font-weight: 400;\"> for questions you feel need more of a range than the typical yes or no.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Have fun. Implement your brand&#8217;s voice and tone when drafting your survey questions. If you don&#8217;t find the survey fun or interesting, the customer won\u2019t enjoy it either.<\/span><\/li>\n<\/ol>\n<h4>\u00a0\u00a0 \u00a0 \u00a0<a href=\"https:\/\/sendpulse.com\/blog\/increase-survey-response-rates\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-20894\" src=\"https:\/\/www.outsourcemarketing.com\/wp-content\/uploads\/word-image-4-215x300.png\" alt=\"Headspace customer survey\" width=\"335\" height=\"468\" srcset=\"https:\/\/www.outsourcemarketing.com\/wp-content\/uploads\/word-image-4-215x300.png 215w, https:\/\/www.outsourcemarketing.com\/wp-content\/uploads\/word-image-4.png 489w\" sizes=\"auto, (max-width: 335px) 100vw, 335px\" \/><\/a><\/h4>\n<h3><strong>We hope you enjoyed this main course of tasty tips you can use to optimize your customer survey results. If you&#8217;re looking for someone to handle all this &#8220;survey stuff&#8221; for you, we&#8217;re the right cooks in the kitchen for that job. Schedule a free consultation with us <a href=\"https:\/\/www.outsourcemarketing.com\/free-consultation\/\">here<\/a>. You&#8217;ll be thankful ya did.<\/strong><\/h3>\n[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221;&#8230;<\/p>\n","protected":false},"author":316,"featured_media":20891,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2966,50],"tags":[2965,2669],"class_list":{"0":"post-20887","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-customer-surveys","8":"category-marketing-outsourcing","9":"tag-customer-survey","10":"tag-outsource-marketing"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Customer Feedback Surveys: Key to Customer Satisfaction | Outsource Marketing<\/title>\n<meta name=\"description\" content=\"Learn to craft customer feedback surveys that gather insightful data, enhancing your understanding of customer preferences.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.outsourcemarketing.com\/blog\/customer-feedback-surveys-to-be-thankful-for\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer feedback surveys to be thankful for\" \/>\n<meta property=\"og:description\" content=\"Bake your customer feedback surveys to perfection In this season of thankfulness, we\u2019re serving up this blog stuffed with Thanksgiving analogies because,\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.outsourcemarketing.com\/blog\/customer-feedback-surveys-to-be-thankful-for\/\" \/>\n<meta property=\"og:site_name\" content=\"Outsource Marketing\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/outsourcemarketing\" \/>\n<meta property=\"article:published_time\" content=\"2022-11-03T17:03:17+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-22T19:56:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.outsourcemarketing.com\/wp-content\/uploads\/OTMK_Blog_SurveyThanksgiving.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"801\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Abigail Quam\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@outmark\" \/>\n<meta name=\"twitter:site\" content=\"@outmark\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Abigail Quam\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.outsourcemarketing.com\/blog\/customer-feedback-surveys-to-be-thankful-for\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.outsourcemarketing.com\/blog\/customer-feedback-surveys-to-be-thankful-for\/\"},\"author\":{\"name\":\"Abigail Quam\",\"@id\":\"https:\/\/www.outsourcemarketing.com\/#\/schema\/person\/a6492cc07c7f25559116f1d9c39f7eb0\"},\"headline\":\"Customer feedback surveys to be thankful for\",\"datePublished\":\"2022-11-03T17:03:17+00:00\",\"dateModified\":\"2025-07-22T19:56:27+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.outsourcemarketing.com\/blog\/customer-feedback-surveys-to-be-thankful-for\/\"},\"wordCount\":779,\"image\":{\"@id\":\"https:\/\/www.outsourcemarketing.com\/blog\/customer-feedback-surveys-to-be-thankful-for\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.outsourcemarketing.com\/wp-content\/uploads\/OTMK_Blog_SurveyThanksgiving.jpg\",\"keywords\":[\"customer survey\",\"outsource marketing\"],\"articleSection\":[\"customer surveys\",\"marketing outsourcing\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.outsourcemarketing.com\/blog\/customer-feedback-surveys-to-be-thankful-for\/\",\"url\":\"https:\/\/www.outsourcemarketing.com\/blog\/customer-feedback-surveys-to-be-thankful-for\/\",\"name\":\"Customer Feedback Surveys: Key to Customer Satisfaction | Outsource Marketing\",\"isPartOf\":{\"@id\":\"https:\/\/www.outsourcemarketing.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.outsourcemarketing.com\/blog\/customer-feedback-surveys-to-be-thankful-for\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.outsourcemarketing.com\/blog\/customer-feedback-surveys-to-be-thankful-for\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.outsourcemarketing.com\/wp-content\/uploads\/OTMK_Blog_SurveyThanksgiving.jpg\",\"datePublished\":\"2022-11-03T17:03:17+00:00\",\"dateModified\":\"2025-07-22T19:56:27+00:00\",\"author\":{\"@id\":\"https:\/\/www.outsourcemarketing.com\/#\/schema\/person\/a6492cc07c7f25559116f1d9c39f7eb0\"},\"description\":\"Learn to craft customer feedback surveys that gather insightful data, enhancing your understanding of customer preferences.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.outsourcemarketing.com\/blog\/customer-feedback-surveys-to-be-thankful-for\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.outsourcemarketing.com\/blog\/customer-feedback-surveys-to-be-thankful-for\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.outsourcemarketing.com\/blog\/customer-feedback-surveys-to-be-thankful-for\/#primaryimage\",\"url\":\"https:\/\/www.outsourcemarketing.com\/wp-content\/uploads\/OTMK_Blog_SurveyThanksgiving.jpg\",\"contentUrl\":\"https:\/\/www.outsourcemarketing.com\/wp-content\/uploads\/OTMK_Blog_SurveyThanksgiving.jpg\",\"width\":1200,\"height\":801,\"caption\":\"A Thanksgiving turkey holding a pie in its arms.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.outsourcemarketing.com\/blog\/customer-feedback-surveys-to-be-thankful-for\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.outsourcemarketing.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customer feedback surveys to be thankful for\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.outsourcemarketing.com\/#website\",\"url\":\"https:\/\/www.outsourcemarketing.com\/\",\"name\":\"Outsource Marketing\",\"description\":\"Responsible results, Outsourced Marketing\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.outsourcemarketing.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.outsourcemarketing.com\/#\/schema\/person\/a6492cc07c7f25559116f1d9c39f7eb0\",\"name\":\"Abigail Quam\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.outsourcemarketing.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/df1a7a7d733f5ddc312c1a5e194fa297d67b84101a7000a8ab3af0d032e64998?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/df1a7a7d733f5ddc312c1a5e194fa297d67b84101a7000a8ab3af0d032e64998?s=96&d=mm&r=g\",\"caption\":\"Abigail Quam\"},\"url\":\"https:\/\/www.outsourcemarketing.com\/blog\/author\/abigailq\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Customer Feedback Surveys: Key to Customer Satisfaction | Outsource Marketing","description":"Learn to craft customer feedback surveys that gather insightful data, enhancing your understanding of customer preferences.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.outsourcemarketing.com\/blog\/customer-feedback-surveys-to-be-thankful-for\/","og_locale":"en_US","og_type":"article","og_title":"Customer feedback surveys to be thankful for","og_description":"Bake your customer feedback surveys to perfection In this season of thankfulness, we\u2019re serving up this blog stuffed with Thanksgiving analogies because,","og_url":"https:\/\/www.outsourcemarketing.com\/blog\/customer-feedback-surveys-to-be-thankful-for\/","og_site_name":"Outsource Marketing","article_publisher":"https:\/\/www.facebook.com\/outsourcemarketing","article_published_time":"2022-11-03T17:03:17+00:00","article_modified_time":"2025-07-22T19:56:27+00:00","og_image":[{"width":1200,"height":801,"url":"https:\/\/www.outsourcemarketing.com\/wp-content\/uploads\/OTMK_Blog_SurveyThanksgiving.jpg","type":"image\/jpeg"}],"author":"Abigail Quam","twitter_card":"summary_large_image","twitter_creator":"@outmark","twitter_site":"@outmark","twitter_misc":{"Written by":"Abigail Quam","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.outsourcemarketing.com\/blog\/customer-feedback-surveys-to-be-thankful-for\/#article","isPartOf":{"@id":"https:\/\/www.outsourcemarketing.com\/blog\/customer-feedback-surveys-to-be-thankful-for\/"},"author":{"name":"Abigail Quam","@id":"https:\/\/www.outsourcemarketing.com\/#\/schema\/person\/a6492cc07c7f25559116f1d9c39f7eb0"},"headline":"Customer feedback surveys to be thankful for","datePublished":"2022-11-03T17:03:17+00:00","dateModified":"2025-07-22T19:56:27+00:00","mainEntityOfPage":{"@id":"https:\/\/www.outsourcemarketing.com\/blog\/customer-feedback-surveys-to-be-thankful-for\/"},"wordCount":779,"image":{"@id":"https:\/\/www.outsourcemarketing.com\/blog\/customer-feedback-surveys-to-be-thankful-for\/#primaryimage"},"thumbnailUrl":"https:\/\/www.outsourcemarketing.com\/wp-content\/uploads\/OTMK_Blog_SurveyThanksgiving.jpg","keywords":["customer survey","outsource marketing"],"articleSection":["customer surveys","marketing outsourcing"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.outsourcemarketing.com\/blog\/customer-feedback-surveys-to-be-thankful-for\/","url":"https:\/\/www.outsourcemarketing.com\/blog\/customer-feedback-surveys-to-be-thankful-for\/","name":"Customer Feedback Surveys: Key to Customer Satisfaction | Outsource Marketing","isPartOf":{"@id":"https:\/\/www.outsourcemarketing.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.outsourcemarketing.com\/blog\/customer-feedback-surveys-to-be-thankful-for\/#primaryimage"},"image":{"@id":"https:\/\/www.outsourcemarketing.com\/blog\/customer-feedback-surveys-to-be-thankful-for\/#primaryimage"},"thumbnailUrl":"https:\/\/www.outsourcemarketing.com\/wp-content\/uploads\/OTMK_Blog_SurveyThanksgiving.jpg","datePublished":"2022-11-03T17:03:17+00:00","dateModified":"2025-07-22T19:56:27+00:00","author":{"@id":"https:\/\/www.outsourcemarketing.com\/#\/schema\/person\/a6492cc07c7f25559116f1d9c39f7eb0"},"description":"Learn to craft customer feedback surveys that gather insightful data, enhancing your understanding of customer preferences.","breadcrumb":{"@id":"https:\/\/www.outsourcemarketing.com\/blog\/customer-feedback-surveys-to-be-thankful-for\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.outsourcemarketing.com\/blog\/customer-feedback-surveys-to-be-thankful-for\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.outsourcemarketing.com\/blog\/customer-feedback-surveys-to-be-thankful-for\/#primaryimage","url":"https:\/\/www.outsourcemarketing.com\/wp-content\/uploads\/OTMK_Blog_SurveyThanksgiving.jpg","contentUrl":"https:\/\/www.outsourcemarketing.com\/wp-content\/uploads\/OTMK_Blog_SurveyThanksgiving.jpg","width":1200,"height":801,"caption":"A Thanksgiving turkey holding a pie in its arms."},{"@type":"BreadcrumbList","@id":"https:\/\/www.outsourcemarketing.com\/blog\/customer-feedback-surveys-to-be-thankful-for\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.outsourcemarketing.com\/"},{"@type":"ListItem","position":2,"name":"Customer feedback surveys to be thankful for"}]},{"@type":"WebSite","@id":"https:\/\/www.outsourcemarketing.com\/#website","url":"https:\/\/www.outsourcemarketing.com\/","name":"Outsource Marketing","description":"Responsible results, Outsourced Marketing","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.outsourcemarketing.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.outsourcemarketing.com\/#\/schema\/person\/a6492cc07c7f25559116f1d9c39f7eb0","name":"Abigail Quam","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.outsourcemarketing.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/df1a7a7d733f5ddc312c1a5e194fa297d67b84101a7000a8ab3af0d032e64998?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/df1a7a7d733f5ddc312c1a5e194fa297d67b84101a7000a8ab3af0d032e64998?s=96&d=mm&r=g","caption":"Abigail Quam"},"url":"https:\/\/www.outsourcemarketing.com\/blog\/author\/abigailq\/"}]}},"_links":{"self":[{"href":"https:\/\/www.outsourcemarketing.com\/wp-json\/wp\/v2\/posts\/20887","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.outsourcemarketing.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.outsourcemarketing.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.outsourcemarketing.com\/wp-json\/wp\/v2\/users\/316"}],"replies":[{"embeddable":true,"href":"https:\/\/www.outsourcemarketing.com\/wp-json\/wp\/v2\/comments?post=20887"}],"version-history":[{"count":0,"href":"https:\/\/www.outsourcemarketing.com\/wp-json\/wp\/v2\/posts\/20887\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.outsourcemarketing.com\/wp-json\/wp\/v2\/media\/20891"}],"wp:attachment":[{"href":"https:\/\/www.outsourcemarketing.com\/wp-json\/wp\/v2\/media?parent=20887"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.outsourcemarketing.com\/wp-json\/wp\/v2\/categories?post=20887"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.outsourcemarketing.com\/wp-json\/wp\/v2\/tags?post=20887"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}